Development of eShop solutions
The consultancy services offered by MICUS Management Consulting include the entire spectrum of topics in the area of eGovernment, that is the modernisation of the Administration as well as the interplay between the public authorities, private business, the academic world and the citizens.
These range from the analysis and evaluation of business areas, markets or customer groups to the development of product and service concepts as well as the realignment of the processes, responsibilities and structures, up to the financing and realisation of the solutions that have been created.
Whether new Web services such as an eShop, sales platforms or the definition of the services offered together with strategic partners: the market and the specific needs of the customer are always at the forefront. The requirements of the user flow directly into the product portfolio and the marketing concept.
The efficient processing of the operation is the precondition for a sustainable eShop concept. The framework conditions for this are defined in a procedure model together with the players involved.
Benefit of solution
- The consistent orientation towards customer requirements forms the basis for the successful introduction of the eShop solution.
- Developing a concept for the provision of data, the product presentation and the content maintenance creates a holistic procedure model for an eShop.
References
Federal Office for Materials Research and Testing (BAM):
Actual analysis and process modelling for the Web shop
Federal Institute for Geosciences and Natural Resources (BGR):
Consultancy on setting up an eShop
Federal Motor Transport Authority (KBA):
Conceptualisation and bid invitation for a Web shop